PRIVACY POLICY

About This Privacy Notice

This notice informs you about the data processing practices of Complete Financial Training Ltd. If you have any queries regarding the personal information we hold or our data practices, please address these to us at:

Complete Financial Training Ltd
The Office
Violet Cottage
Ickleton Road
Elmdon
Saffron Walden
Essex
CB11 4LT

About Complete Financial Training

We provide bespoke financial training services to organisations in a range of sectors, primarily in the UK but often internationally. Our training services can take the form of in-house, classroom-style teaching, designing e-learning pathways for our customers, coaching and mentoring in applying basic financial concepts, or a bespoke combination of all these options.

The Information We Collect

For People Who Contact Us

We collect personal details in order to process any enquiries you send us, either by email, telephone or through the enquiry forms on our website. We also collect and hold personal information in developing and delivering our bespoke services for your business and when processing payment for these services.

We are committed to protecting the information we gather and it will not be used to send marketing offers or shared with any other business unless otherwise identified in our terms and conditions. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

For People Who Visit Our Website

We may use aggregate information and statistics from Google Analytics and Hotjar for the purpose of monitoring website usage, but the statistics will not include any information that can be used to identify any individual. We use this information to improve the website experience for our users.

Use of Cookies

A ‘cookie’ is a file in your website browser that enables us to recognise your computer when you visit the site. For independent information about cookies visit www.aboutcookies.org. You can also read Complete Financial Training’s Cookie Policy.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you visit other linked websites you should read their own privacy policies.

Third Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Subject Access Requests

You have a right under the Data Protection Act 1998 and the General Data Protection Regulation to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access either a copy of your personal data, confirmation that your data is being processed and other supplementary information through a “Subject Access Request”, please email or write to us using the contact details above. We will respond with your information within one month.